Registration Policies
Cancellation Policy:
PMA will issue a full refund, minus a $75 processing fee, for written requests received by September 4, 2009. From September 5 through September 18, 2009, PMA will issue a refund that is 50% of the registration fee minus a $75 processing fee upon receipt of both a written cancellation request and the registrant’s badge (if mailed). PMA will not issue refunds after September 18, 2009.
Badge Replacement Fee:
There will be a charge of $100 to replace a lost/stolen badge. Badge consists of badge and badge holder; both are required for admittance. To have your badge reprinted, please bring the confirmation letter and a picture ID to the onsite registration desk.
Registration Switch/Substitution Policy:
If you are unable to attend Fresh Summit, you can send a substitute in your place. In order to have the registration and the badge switched to your replacement’s name, the person replacing you must present the original badge (if mailed) and a confirmation letter at the registration desk onsite. If your replacement arrives without the badge (if mailed), he/she will be charged the cost of a new registration.
Badge Mailing Policy:
Don’t worry about forgetting your badge at home or losing it. Use our new, quick self check-in process upon your arrival to get your badge. If you still prefer, PMA will gladly mail your badge for fax/mail registrations received by August 21, 2009 and online registrations received by September 4, 2009. Just indicate this preference during your registration process and provide a Continental U.S. street address.