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Hindsight Is 2020, 2021 Foresight Is Essential for Foodservice

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Eileen O'Leary

Eileen O'Leary

Insights & Analytics Manager

+1 (302) 607-2158

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"The shift from indoor dining to delivery, takeout and drive-thru services made 2020 predictions for a rise in popularity of ghost kitchens, restaurant delivery offerings and grocery store “upgrades,” such as delivery and pick-up services seem almost prophetic."

"One of the greatest lessons learned in 2020 was that we are all able to be more flexible, creative and nimble than we ever thought possible."