Policies

PMA will issue a full refund, minus a US$75 processing fee per registration, for written cancellation requests received by October 5, 2018.  

PMA will not issue refunds after October 5, 2018.

There will be a charge of $100 to replace a lost/stolen/forgotten badge.  To have your badge re-printed, please bring your confirmation letter and a photo ID to the on-site Customer Care Desk.

If you are unable to attend Fresh Summit, you can send a substitute in your place.  In order to update the registration and badge to your replacement's name, the person replacing you must present the original badge when mailed, a photo ID and business card at the on-site Customer Care Desk.  Only one name switch will be made for a mailed badge.  If your replacement arrives without the badge when mailed, he/she will be charged the cost of a new registration.  If a badge was printed on-site, the badge cannot be switched to someone else's name.

NEW THIS YEAR! All attendee badges will need to be picked up on-site. 

NEW THIS YEAR! To finalize advance registrations, email addresses and attendee list preferences will be confirmed via email with the registrant listed on the badge. After confirmation is received, an Express Barcode will be sent via email to expedite badge pick-up in Orlando at the Express Badge Desk.

Those who do not submit their confirmation in advance must bring a photo ID and business card to the Registration Kiosks for confirmation prior to badge pick-up. We highly recommend confirmation of email and preferences in advance to avoid long wait times.

Badges can only be picked up by the attendee listed on the badge.

After October 5, 2018 all registrations will need to be processed on-site. A photo ID & business card are required to register on site for the show.

PMA event registration lists are available to all registrants, exhibitors, and sponsors for each event. The lists include the attendee's name, job title, address, phone, fax, e-mail and business type and are available for up to one year after the event. Delivery vehicles vary depending on event and may include mobile application(s). If you wish to change being on a registration list, please contact Member Services at MemberServices@pma.com or +1 (302) 738-7100.