To receive the negotiated group rate, you must make your reservations through the official PMA Hotel Reservation Office (Expovision) or through the PMA website.
Cancellations & Changes
All cancellations must be made through the PMA Hotel Reservation Office, and must be received by September 20, 2017. After this date, the PMA Hotel Reservation Office will continue to process reservations and changes subject to hotel availability. Deposits are non-refundable after September 20, 2017. All cancellations must be received in writing.
After reconfirming your departure date at check-in, should you decide to leave early, you will not be refunded any monies. Failure to check-in on the scheduled date of arrival will result in the loss of deposit and cancellation of room for the remainder of the stay.
All reservations require a per room deposit. Please view the official PMA hotel rate and deposit information to determine the specific deposit amount for each hotel. Reservations cannot be processed without a deposit. Payment may be made by a major credit card or check drawn on a U.S. bank, made payable to the PMA Hotel Reservation Office. American Express, VISA, Master Card, and Discover are acceptable for deposits. Purchase Orders cannot be accepted. Your card will be charged the appropriate amount immediately. The deposit will appear on the room account at check-in. Credit card charges may not be charged to another card after the initial charge has been processed. Note that all reservations are guaranteed for late arrivals. Failure to check-in on the scheduled date of arrival will result in the loss of deposit and cancellation of the room for the remainder of the stay.
Upon arrival at the hotel, you will be required to reconfirm your departure date and will be charged for the duration of your stay less the original deposit. After reconfirming your departure date at check-in, should you decide to leave early, you will not be refunded any monies.
PMA has adopted the following policies related to hospitality suites used by industry members during our convention.
Hours for major hospitality (12 or more people) are restricted to the following:
Non-exhibiting companies may not use a hospitality suite as an exhibit booth. PMA reserves the option of denying future hospitality suites to companies that violate these policies.
PMA has received several reports that wholesalers have been contacting exhibitors to book New Orleans hotel reservations. These brokers falsely imply they are affiliated with show management and secure full or partial prepayment for their rooms from exhibiting companies. PMA reminds its exhibitors that we have no affiliation with any of these room brokers. The only company that is officially sanctioned and certified by PMA to book hotel rooms on behalf of its exhibitors and attendees as the PMA Hotel Reservation office is Expovision. Those who opt for alternatives to the PMA negotiated rates may find themselves at risk.
Rooms should be reserved and confirmed ONLY with the official PMA Fresh Summit 2017 Hotel Reservation Office, Expovision, to ensure that your reservations are guaranteed and that you receive the discounted group rates negotiated by PMA.
PMA and the official Hotel Reservation Office can only assist guests that have booked rooms within the official room blocks.
Airport Shuttle Service, Inc. offers shuttle service between the Louis Armstrong International Airport and most convention hotels. For fares and pick up information, contact them directly at +1 (866) 596-2699, or, click here to reserve online.
Click here for all types of Transportation Information for the New Orleans area.
Convention Center Parking
Click here for Ernest N. Morial Convention Center, parking map. Parking is $15.00 per day, no overnight parking and no in and out privileges.
Please note Fresh Summit will be held in Halls B-H.
Fresh Summit Shuttle Buses
Buses will run between most of the official convention hotels and the Ernest N. Morial Convention Center. To find the shuttle bus pickup location at your hotel, ask the concierge or bell captain. For official evening receptions, buses will go direction to the venue where the function is scheduled. Click here for official shuttle schedule.