Coronavirus (COVID-19) Floral Resources

Coronavirus (COVID-19)
Floral Resources

Summer floral sales expected to be strong; some categories emerging as leaders (May 21)

Retailers who participated in PMA's May 20 virtual floral roundtable say optimism is strong for summer and fall floral sales, with several expecting certain categories to continue to grow based on recent sales data, the homesteading trend and desire for products that last longer, as well as consumers’ desire to connect and celebrate moments and occasions both big and small.

During the roundtable, three U.S. retailers gave updates on floral sales trends and consumer attitudes, and the retailers fielded questions gathered from suppliers. Also, Gina Jones, PMA’s vice president of insights and analytics, shared consumer data and information on buying habits as a result of COVID-19.

Consumer trends and behaviors
We’re now beginning to rebound, according to Nielsen. Behaviors are driven by health considerations and financial constraints, there’s an interest in patronizing local businesses, and people appreciate the essentials. Consumers will become more risk averse and price will be important. People are focused on hygiene, physical health and well-being.

Buying local remains relevant, and people are turning to DIY. This presents an opportunity for floral, said Jones. People can purchase bunches and make their own arrangements or bouquets. Count on fewer vacations and more staycations. People are homesteading, and retailers can take advantage of sales for spring, summer and early fall planting. Get creative and consider bundling floral products.

Consumer perception about sustainability has shifted, and buyers are more concerned with products being clean versus “green.” According to researchers, fewer SKUs are expected to remain a trend. The retail panelists, however, said that while SKU rationalization helped get through the initial weeks of the pandemic, they are not currently planning to make significant, permanent changes.

Floral sales overall are picking up, and one retailer reported seeing similar pre-COVID volume sales on 50 percent of store floral SKUs. All ecommerce is performing well, including delivery and curbside pickup. Online shopping will continue to grow. Some researchers predict four to six percent of grocery sales will be online, with 10 percent of shoppers buying groceries online. More than half of consumers polled said that whether they purchase online or not, they still enjoy going to the market.

Industry optimistic, consumers eager to celebrate
Retailers say they expect summer holidays that are typically slower in sales to present more opportunity this year, including Father’s Day, Fourth of July and Labor Day. High school and college graduates are intent on celebrating proms and graduations in some way. In addition, memorials and weddings postponed until later in the summer or fall will present opportunities for floral. People are participating in drive-by celebrations for all occasions.

Consumers are still shopping less frequently, purchasing more, and are picking up items for neighbors or family members and dropping them off. Store signage includes calls for consumers to brighten someone’s day. They are thrilled to see floral back in stores. Retailers see people purchasing more floral for their own enjoyment. People want to celebrate even little things, and other people. Retail panelists said easy grab-and-go items such as a potted plant or small vase arrangement that could dropped into a handled bag are popular for doorstep drops.

Shift in growth categories
One retailer reported that prior to COVID, roses, bouquets and cut flowers were positive sales drivers. In the past few weeks, positive categories include potted herbs, seeds, home décor such as candles, balloons, orchids and potted foliage. In fall, outdoor mums and grasses are expected to be strong sellers, as well as home décor. Retailers on the panel expect orchids and green potted plants to see the biggest increases over 2019, with bouquets also expected to perform well, and rose sales to stay about the same. One retailer did say his store worked with a rose grower to offer a special recently on 400 cases of a dozen roses. Value-priced items are expected to jump.

Retailers were unanimous that they appreciate the role of their distribution centers in getting flowers to market, and none on the call indicated they plan to change their transportation and distribution models. Direct-store shipping was done out of necessity in the early weeks of COVID-19 in the United States; however, retailers said they value ease of execution and DCs are here to stay. Also, PMA shared that USDA indicates that floriculture and horticulture relief is expected to be in the next round of financial aid. More information should be available by the end of June.

RFG shares results of U.S. consumer research on floral purchasing habits during pandemic (May 15)

Brian Numainville, Principal with Retail Feedback Group, shared findings of a U.S. consumer study of 2,000 shoppers (online and in-store) who purchased groceries at least once in the 30-day window from late April to mid-May 2020. Of those purchasing less flowers, consumers cited shopping less frequently, financial concerns, and safety/cleanliness concerns as primary reasons in that order. Learn more in RFG’s “Floral Purchasing During COVID-19 Pandemic” report.

US Consumer Sentiment Toward Floral Products During the COVID-19 Crisis (May 15)

PMA's consumer sentiment research aims to provide insight into how COVID-19 pandemic is impacting consumer shopping trends for floral. This is directional information that can help guide PMA and its members with their messaging to consumers during this uncertainty.

U.S. Mother’s Day floral sales exceed expectations; Retailers optimistic about summer sales opportunities (May 14)

The majority of U.S. retailers that participated in our virtual floral roundtable on May 13 reported that Mother’s Day floral sales were better than expected, with many saying they ran out of floral products by around noon Sunday, May 10, and others selling out Saturday. Retailers continued to adapt, innovate and try new tactics.

Consumers purchased more higher-end products than usual, say retailers, perhaps reflecting a desire to splurge on moms with floral. Demand has continued post-Mother’s Day weekend, and retailers are working on replenishing and making plans for summer sales. Restocking for the near-term does present challenges. Many are optimistic that post-Memorial Day sales will be better than in years past, with consumers looking to beautify homes and wanting to celebrate the little moments, not just special occasions.

True to predictions, retailers did experience different sales patterns than normal for Mother’s Day. Customers were buying all week, so sales were less holiday-centric or one-day centric. Friday-Saturday sales were very strong, moving into Sunday. Retailers’ strategies varied. Many reported trying new approaches. Sales tactics included full-service and self-serve in stores, online sales, prepaid curbside pickup, and home delivery. Brick-and-mortar stores that used e-commerce said they limited SKUs for online purchases, anywhere from one product delivered through Instacart to a choice of six products. Leading up to Mother’s Day, consumers were buying value products; more expensive flowers also sold well for Mother’s Day.

Retailers reported the quality from growers was outstanding:

  • “Our sales manager said she sold the dirt off the floor!”
  • “We sold everything but the display fixtures!”

Retailers who used curbside pickup reported using some of the same tactics as foodservice takeout. In one example customers prepaid, pulled up, called the store catering desk, and an associate delivered the floral purchases to the car at the curb. Another retailer that had less floral product focused on serving customers in store. Floral, outdoor products, and balloons have all been selling well, the retailer reported, with outdoor making up for some loss in floral unit sales. Consumers are also purchasing balloons and floral for drive-by graduation and birthday celebrations.

One online retailer said sales were also strong leading up to Mother’s Day week, with product running out by the Tuesday prior to Mother’s Day. The e-commerce platform is seeing more volume planning. Consumer buying patterns are shifting from impulse to planned purchases. People are taking time to plan, browse, and buying further in advance. The shift reflects a consumer base that’s being thoughtful, considerate and has a desire to stay connected with friends and family.
Demand for floral is carrying through following Mother’s Day across all channels, and retailers expect discretionary spending to continue. Regarding product offerings, the need to meet consumers where they are is still important; however, one retailer said there’s an opportunity to funnel new products as shopping patterns reflect a pent-up demand for celebrating, connecting and buying floral “just because.” For the remainder of spring, outdoor plants and gardening products are expected to continue to do well. Retailers expect curbside pickup to continue to expand. Collaboration and communication across the supply chain will continue to be key.

Floral Department Overview from IRI

IRI presented top-level U.S. floral sales data during the May 13 floral roundtable, including a 52-week, 13-week, and four-week snapshot. A full report will be available in the coming weeks. According to IRI, the industry is set up well at this juncture based on floral performance over the 52 weeks ending March 29, 2020. IRI expects floral spending to rebound from COVID-19.

According to IRI’s Market Advantage report, dollar sales for floral in the 52-week period is worth $5.2 billion-plus, which grew by +$154.5 million, partially due to distribution and dollar velocity. Potted plants followed by roses and arrangements are the key categories driving the overall dollar growth. Unit sales were 0.7 billion and declined by 10.5 million, which is attributed to increased prices. Except for outdoor plants, the other top-five categories have seen dollar growth in the latest 52-week period. A strong Valentine’s Day sales helped offset the March sales slide. Since COVID-19, sales of outdoor floral increased. That trend is expected to continue.

USDA to Host Webinar for Producers Interested in Applying for Direct Payments through the Coronavirus Food Assistance Program (May 13)

The U.S. Department of Agriculture’s (USDA) Agricultural Marketing Service (AMS) will host a webinar on Thursday, May 14, 2020, at 1 p.m. ET, for producers interested in applying for direct payments authorized through the Coronavirus Food Assistance Program (CFAP). USDA is hosting this webinar to share what information is needed to apply for direct payments through CFAP, once the application period begins. The webinar is an opportunity for producers to learn about the general application process and required documentation prior to the official beginning of signup. Producers who are new to participating in FSA programs are especially encouraged to join the webinar. Register here.

Supermarkets Adapt to New Shopping Patterns; Need to Encourage Impulse Buys (May 7)

During PMA’s May 6 floral roundtable, panelists shared that:

  • e-commerce is strong and here to stay;
  • retailers need to meet customers where they are and provide value items;
  • consumer shopping patterns and habits have changed;
  • supermarkets must cultivate impulse buying whether in store or online to maximize floral sales;
  • and anything garden related is in demand. 

Consumer Insights

Euromonitor reported they expect the GDP to drop deeper than the 2009 recession; however, they also expect a better rebound. Supermarket shopping occasions have become much more structured, says Euromonitor. Casual shopping is out. Instead, consumers are coming with lists and minimizing time in the store. In some locations, consumers are scheduling grocery shopping with restaurant reservation-type apps. Impulse buying is down. COVID–19 accelerated trends that were already underway, according to Euromonitor.

Consumers are turning to digital channels. There’s a sharp shift toward online buying, including for grocery retail. While consumers may not continue to shop online with the same intensity they are now, e-commerce will remain a strong channel. Supermarkets need to capitalize on ways to drive impulse categories while consumers are ordering online, says Euromonitor. For example, at checkout or when a receipt is delivered, offer an impulse item at no additional service fee. Also, highly experiential in-store tactics will need to be rethought. Stores will either need to convert to creating a digital experience or drop altogether. For a copy of Euromonitor’s May 6 presentation, contact

Update from Retailers

Consumers are making fewer supermarket trips and buying more. They are shopping on different days of the week, not just weekends. Retailers report sales of seeds, bulbs, herbs, and outdoor lawn and garden products remain strong. One retailer said balloon sales were strong because party supply stores are closed. Other gift-type items like candles are also selling well. Another said indoor potted product sales have been strong. People are shifting toward basic commodity items. Bunches and bouquets have taken off again. Lower-priced, fresh-cut items are selling better. Arrangements are less popular.

Retailers also said e-commerce has been very strong, with some reporting record sales through the channel. To maximize online sales, stores must make it easy for consumers to purchase floral. Offering limited SKUs has worked for some, along with sound pricing and working with marketing and advertising staff to ensure consumers know they can buy floral online. Even those with strong online floral sales, however, say it’s critical for supermarkets to find ways to make floral more visible and easier for e-commerce customers to buy.

Occasion buying will continue for floral; however, there are challenges to capitalize on impulse buying. For example, one retailer reported that floral sections in some stores are taped off to direct traffic flow and maintain distancing. Another, however, said their queue for registers runs through the floral department. Floral departments are being staffed in some stores. Retailers also say that people want to celebrate, even if social distancing limits gatherings. One retailer suggested supermarkets need to focus on being a solution for consumers.

Update from Dutch Flower Group

A representative from the Dutch Flower Group shared that supermarkets in Netherlands, Germany and the UK did a great job selling floral during the pandemic. They are seeing increased floral demand in the United States, but it’s difficult to get airfreight from Europe. Volume is back to normal, even a little higher, for floral in China. Italy has picked up. The outlook overall is more positive now than two weeks ago. They are at 90 percent normal volume. Assortment is different, but people are buying flowers.

Luxury flowers are cheaply priced. However, because of freight costs on imports, roses are triple in price at auction in Netherlands. Labor is still challenging. With floral sales expected to be strong, there could be a shortage of flowers in Europe. If people are home, they are buying more flowers. Online sales are really growing. They expect it will subside once restrictions are further lifted, but e-commerce will remain an established channel. Customers were cautious to order perishables online previously. COVID-19 has changed that.

We’re In This Together (April 30)

As we head into Mother’s Day week, the outlook among retailers is positive. During PMA’s April 29 Floral Roundtable, several retailers reported that relationships with supply partners, communication, collaboration, and ability to adapt and act quickly were key to problem solving and will continue to be important. SKU rationalization has been helpful, with retailers limiting stock to best sellers, seasonal items and some stressing importance of supporting local growers and carrying regionally grown product. Examples of collaboration include sharing freight to get supply to stores.

Barriers & Challenges

Some department managers are fearful of ordering too much floral product. Minimizing shrink is top of mind, as is having high quality product in stores. Canada, which imports from the United States, must deal with a 45 percent exchange rate, which is a struggle. Staffing floral departments continues to be a challenge. Supplier challenges include curfews in non-U.S. countries, and in a few cases flower farm workers in the U.S. are not reporting for work. Summer is typically not strong for floral sales. There’s consensus we will likely see consolidations and some floral farms closing by summer.

We’ve Got This

Floral makes up a small percentage of overall store sales, and the floral department is the underdog in the store. Floral is also resilient. There’s a belief we can get it done and will recover. One retailer reported they posted their first positive floral sales day in seven weeks on 4/28. The belief is that consumers will be conservative in spending. Marketing and social media will be important tools to show people how floral can help them celebrate.

PMA shared a new Joy of Fresh™ digital asset, a printable sign that says there are NO LIMITS on floral purchases. One retailer said we need to show consumers the “why” behind buying floral. Floral is still considered a nonessential, luxury item. Floral departments must work together in house with other departments and marketing to create a need for floral. Looking at assortment, price point and value will be important now more than ever.

Consumer Sentiment Around Floral

Consumers are making fewer trips to the supermarket but are spending more. Researchers expect this trend to continue for the next 12 months. Of those who online shop, half say they will do so more often in the next 12 months. Globally, there’s been a significant increase in internet sales/e-commerce. Whether shopping in store or online, consumers say they are purchasing less floral. The predominant reasons are they are doing less shopping and financial concerns.

Consider keeping most popular items and longer-lasting plants in SKUs. Contactless shopping is the new normal; the fewer touch points, the better. Shoppers did share positive sentiments: they love floral, it’s inexpensive, there’s a pandemic but flowers are still a good gift. One shopper commented that floral is the first stop/section inside the store and “happiness is in your face” when entering the supermarket.

Economic & Financial Relief Update

Economists believe the lockdown will last about three months in each country, with gradual reopening starting in May. We’re seeing some openings in the U.S. and Europe. The cocooning effect during this phase should have a positive impact on sales. Global GDP is expected to be down about -3 percent this year, but next year we will see economic growth. There will be extra costs across the supply chain for floral production due to several factors, including social distancing requirements and increased cost of air freight. The crisis will also have a negative impact on sustainability goals.

A small business advisor shared advice on financial relief options for U.S. small businesses. Over 5 million applications were submitted for EIDL in the U.S.; those applications are no longer being accepted. For those who secured funding through the Payroll Protection Program (PPP), if used appropriately and documented, the money doesn’t have to be repaid. There are funding options if small businesses did not secure PPP money.

Floral Economic Recovery and Small Business Loans (April 30)

In this week's floral virtual roundtable, presenters shared some great information about the floral economic recovery and the SBA Economic Injury Disaster Loan program.

View presentation on floral economic recovery

View presentation on small business financial aid guidance

Floral product quality strong for gifting “original first responders” (April 23)

Several buyers and suppliers provided updates on readiness for Mother’s Day sales during PMA's April 22 virtual roundtable for the mass-market floral industry, and participants agreed that collaboration and communication are essential for near-term success and ensuring the industry emerges stronger, more unified, nimble and reliable following the COVID-19 pandemic.

The original first responder has always been Mom, shared one participant. Attendees agreed the messaging is on point for celebrating mothers and motherly figures this May. Suppliers report growing conditions have been good and flowers are high quality. One industry member suggested that the “stay-at-home” policy will mean people have more time to view and enjoy Mother’s Day floral gifts, and that experience might be a tipping point that sways consumers to want to enjoy floral products more often and not just for special occasions.

Overall, the outlook moving forward is positive. Participants were optimistic that the postponement of spring and summer events and celebrations will take place during late summer into fall. And people are still finding alternate ways to celebrate special occasions in the interim.

Retail Update

There was some downward adjusting of goals, but retailers are still optimistic. One retailer recommended putting the 80/20 rule into practice, meaning stock 20 best-selling SKUs that generate 80 percent of sales. Remember Mother’s Day is a much different holiday than Easter, when sales can fluctuate depending on weather and other factors. Collaboration across the supply chain is key. Challenges at Distribution Centers (DCs) vary among retailers, depending on size and other factors.

Participants advise to stay flexible if challenges arise and look at all avenues to get product in stores. One retailer partnered with other suppliers to co share to fill trucks rather than ship a partial load. Another said flowers and produce coming into their DCs on different days. Keeping it simple allows anyone working the floor to assemble floral products. Outdoor gardening across multiple retailers is showing strong increases, retailers are also reporting spikes in ecommerce, and contactless, curbside pickup and delivery are on the uptick.

Production Update

The outlook for production is very good for the most part. Labor issues have been worked out in most locations, and producers are adding hours and shifts to adhere to social distancing requirements. There are some challenges securing hard goods, but producers are working through those. Customs seems to be flowing well for imports. In Canada, growers are starting to see orders pick up again for Mother’s Day. Overall, growers report simplifying the offerings has been helpful. Producers say shipping is/will be the largest hurdle. All agreed being nimble and able to adjust and learn from current challenges and issues is critical.

Logistics Update

Reports show there is high quality fresh floral moving through Miami from Latin America. Protocols are in place to ensure fresh-cut floral products meet consumers’ expectations. It’s an expensive year to move flowers. Airlines will be a large hurdle due to fewer flights heading south, which will add cost. There’s limited availability for DSD, but suppliers are working through ways to get flowers to market more efficiently. A New Jersey-based operation reported their geographic region will remain in shutdown for the holiday. They saw a drastic change beginning March 23 but are now seeing a slight uptick from florists and supermarkets getting ready for Mother’s Day. There are some concerns about post-Mother’s Day as proms, graduations and weddings have been postponed or canceled.

Washington D.C. Update

More funding was approved for the Payroll Protection Program. Also, agricultural producers are now eligible to apply for EDIL loans. Some money is allotted for domestic floral growers in the United States; however, the pool is much less than other industries. Money is once again expected to go quickly. PMA will share more information when we get details on the application process.

PMA’s Chief Marketing Officer Outlines Joy of Fresh Floral Initiative (April 16)

During PMA’s Virtual Town Hall Floral Roundtable on April 15, PMA Chief Marketing Officer Lauren M. Scott gave an overview of PMA’s new The Joy of Fresh™ floral marketing toolkit for members, and highlighted how the mass-market floral industry can use the assets to promote a unified message about the benefits of floral during this time of transition and recovery.

The Joy of Fresh™ is an interim step to help the industry navigate uncertain times during the COVID-19 pandemic, explained Scott, who said PMA will work with floral growers and retailers to refine and build on the toolkit to meet member needs. Scott emphasized Joy of Fresh does not supplant growers’ own advertising and marketing and that they should continue their respective efforts to build brand identity, loyalty and consumer demand through their own marketing. Joy of Fresh instead is meant to help those across the global floral supply chain tell a consistent story about the benefits of floral and “bringing the outside in” to homes, workplaces and interior spaces, said Scott.

The Joy of Fresh™ for floral is a consumer-centric campaign that includes three key components:

  1. Monitoring consumer sentiments to ensure we are addressing them where they are. PMA plans to share compelling industry stories.
  2. Working with industry and media partners to amplify how floral can help consumers lead full and vibrant lives.
  3. Providing resources, information and tools to help each of our members lend their voices to the conversation.

Scott and PMA’s Floral Council leaders encouraged members to:

  • send floral Joy of Fresh stories, questions and requests to PMA at and we will help boost good news.
  • join the social media conversation by using The Joy of Fresh™ floral digital assets and remember to tag @ProduceMarketingAssociation and use the #JoyofFresh hashtag.

Even companies without a social media team can join the conversation. Use personal LinkedIn or Instagram accounts. If each member of the global floral supply chain seeds the effort and shares the unified message, everyone can benefit. Attendees expressed optimism that Mother’s Day will be strong, and that retailers need to continue to innovate to generate sales. Suggestions included using outdoor spaces to market flowers while still maintaining physical-distancing requirements. Retailers were asked to consider ways to include floral in online ordering, delivery and curbside pickup. There was a consensus to keep energy and enthusiasm up and maintain positive momentum. Participants also discussed continuing conversations about creating a market order campaign that could be used globally to support a resurgence of floral and grow demand in the aftermath of the pandemic and when market conditions rebound.

Sign up for PMA’s next Virtual Town Hall general session scheduled April 22 at noon EDT (U.S. and Canada). Be sure to select the floral roundtable to follow and join your colleagues in our ongoing conversation about floral from 12:30 p.m. to 1:30 p.m.

State and Local Legislative Actions Related to COVID-19 (April 16)

This report details the latest COVID-19 state-by-state legislative actions on non-essential businesses ordered closed, stay at home orders and additional business restrictions.

Mothers Day Retail Survey Results (April 16)

The floral supply chain and retail market was upended in the latter part of March due to disruptions caused by COVID-19 and “panic buying” from consumers for essentials like food, cleaning products, toiletries and paper goods. Floral orders were cut or cancelled consequently as retailers freed up space for high-demand products and staffing was shifted to restock essentials.

Download supermarket survey results.

Flowers and potted plants are safe – to give and receive (April 10)

Flowers and potted plants have amazing power to nurture the soul – and, in fact, the feelings they evoke help people feel better mentally, emotionally and even physically, according to researchers. Flowers and plants do not transmit COVID-19. Experts in virology, food safety, and exposure science interviewed by PMA – as well as the U.S. Food and Drug Administration and Centers for Disease Control – are unanimous that COVID-19 cannot be transmitted through food or food packaging.

Although no studies have been conducted specifically on the persistence of the virus on flowers, based on all that we know about how it behaves on other organic material we can safely say there is a less than negligible chance that flowers, plants or any other organic surface can transmit the virus that causes COVID-19, says Dr. Max Teplitski, PMA’s Chief Science Officer.

Hear more from Dr. Teplitski and other experts on the virology of COVID-19. (You may need to scroll.) The videos are all close captioned in Portuguese, Spanish and English.

U.S. Retailers and Supply Partners Making Sure Flowers Make it to Market for Mother’s Day (April 9)

PMA hosted a Virtual Floral Roundtable on April 8 with about 125 members from across the global floral supply chain participating.

Top themes discussed for floral include:

  • Insights from the retail sector on how the floral supply chain is flowing for their banners.
  • Mother’s Day insights were offered from the floral production side, including product availability for cut and potted commodities.
  • Labor and transportation issues across the supply chain were discussed, including a status update on air, sea and land transport.
  • PMA’s agency partner gave an overview of social media and public relations efforts around the new #JoyOfFresh consumer messaging campaign and how the assets can be adapted and used by PMA floral members.

Retail Update
Three U. S. retailers who participated in the floral roundtable and one who participated in the opening session project holiday sales to be down Easter through Mother’s Day; however, the outlook has improved from what they originally anticipated a few weeks ago. U.S. retailers expect shopping for Mother’s Day to come earlier than years past, with higher anticipated consumer traffic on Thursday/Friday instead of typical Saturday/Sunday sales.

Retailers are limiting SKUs across the board for Mother’s Day to ease inventory management at stores and make it easier for distribution centers and growers. Retailers reported their common goal is to drive units and take care of growers as much as possible. Labor is still an issue at the store level for floral. Retailers are following protocols for keeping employees and customers safe. Each part of the world will see a different time frame for peak of COVID-19 and how that will impact each segment. Some retailers report that cases of COVID-19 are expected to peak in their area and/or nationally around the week of Mother’s Day.

Retailers’ priorities: safety of employees and customers, including merchandising to accommodate social distancing; trying to support flower and potted plant growers; and helping consumers celebrate mothers, grandmothers, and mother figures with flowers. Those with established e-commerce, pickup and delivery options are seeing decent sales. Some are exploring or expanding delivery to include floral. Social media is playing well. Retailers are willing to take ideas from suppliers for in-store merchandising. Suggestions include keeping it simple, such as island displays of similar products to reduce browsing and placing bouquets in wet packs where customers checkout.

Production Update
Safety of personnel is the No. 1 priority. Most reported one or two compliance visits are occurring daily. Social distancing needs require running shifts differently to keep production going. Some growers with e-commerce capability are overwhelmed trying to fulfill those orders. They are trying to execute well, not execute all orders. It is not possible due to overall workload and resources available. Growers will continue to harvest and are focused on filling orders. Like retailers, they are optimistic consumers will still want to celebrate Mother’s Day even if in a nontraditional format. There’s a strong belief that consumers will show up to purchase, so it’s critical to have flowers in stores.

In Canada, greenhouse staffing is skeleton crew, and they are reporting significant product loss as they have a lack of imports to the United States due to cancelled orders. In Canada, holiday crops are down as orders being shipped have been cut significantly. Easter flowers produced in Canada will be composted or donated. In Colombia they are processing as many stems as possible to keep them moving. Growers report they are “playing to win” as an industry and are limiting SKUs, streamlining where possible, and keeping it simple.

Logistics Update
Fewer planes are flying into Miami; daily flights out of Colombia and Ecuador are down. No imports on passenger flights. Customs and Border Patrol inspections continue. Staff from passenger flight inspections are assisting on the freight side. USDA is keeping things moving by shifting resources. Trucks are running out of Miami. There are still a few hot spots, but much better. Creative solutions are being worked to set up DSD in some cases and to address challenges at distribution centers. No issues with travel restrictions moving product. Final numbers are coming in late, so this presents a challenge for arranging logistics.

Marketing Update
PMA’s #JoyOfFresh floral marketing toolkit will be ready for download on by end of this week. The toolkit includes social media assets members can use as they capture and share stories of joy related to giving and receiving flowers, and simply making flowers part of peoples’ everyday lives. The toolkit will also include templates members can use for public relations pitches. Members can use the assets to market flowers for Easter, Mother’s Day and beyond.

Consumer-facing efforts also include creating editorial content and working with lifestyle media outlets, writers and influencers to highlight moments of joy and fresh flowers/potted plants. Campaign messaging includes encouraging celebration of Mother’s Day Month in May, and will include showcasing ways that flowers beautify home and workspaces, the emotional and social benefits of flowers, and ways to use flowers in at-home projects, such as crafting, drying flowers, making floral wreaths, and creating a Mother’s Day experience at home.

Update on Small-Business Relief Loans (April 2)

During our April 1 Virtual Town Hall Floral Roundtable (see summary below), we shared that in the United States the application for small-business financial relief as a result of COVID-19 will open April 3.

Some news media, including Politico and the Wall Street Journal (WSJ), have reported that some banks have questions and may not yet be prepared to administer loans. The WSJ reported April 2 that banks say they are struggling to understand how to make these loans eligible for a government guarantee. The WSJ further reports “Business owners can begin applying on Friday for the loans, which are forgivable if they keep their workforce largely intact and use the loans for eligible expenses such as rent and utilities. Many details of the program remain unclear, which is complicating efforts by lenders to gear up for what is expected to be an onslaught of prospective borrowers at the end of this week.” PMA will provide updates to members as we have them.

Fresh Produce and Floral Industry Members Connect on Latest COVID-19 Disruptions: Global Cut Floral & Potted Plant Market Update (April 2)

Members of the floral supply chain connected in a virtual roundtable April 1 to discuss impacts from COVID-19.

Top issues raised for floral include:

  • transportation challenges across all areas of supply, including air freight;
  • a need for the U.S. retail sector to project demand for Mother’s Day;
  • labor layoffs for many growers; some lingering staffing challenges for U.S. retailers;
  • and supply challenges for growers accessing packaging like sleeves and corrugated boxes.

Retail: Participating U.S. retailers say conditions at stores and distribution centers continue to stabilize, enabling them to begin growing floral presence. Participating supermarket chains were optimistic to begin planning for Mother’s Day.

Legislative: Joe Bishoff from Cornerstone Government Affairs gave an overview of the U.S. Paycheck Protection Program. Applications through 7A lenders open April 3 for companies with under 500 employees. In many cases approval will be granted same day; money expected to be available shortly thereafter. Eligibility for this disaster-relief program is based on the number of employees (<500), not the typical $750K limit for growers or a cap of 100 employees for wholesale and trade. If you applied for an EIDL loan, you can still apply for PPP loan. Companies with greater than 500 employees will be handled through U.S. Treasury Department’s Exchange Stabilization Fund.

Global Grower Update

Colombia: Production is available for Mother’s Day; transportation is key to bring to market. Current distribution is mostly to U.S. with some to Japan, Canada, Korea and Europe. Working three Sundays and May 1, which is a holiday, to prep for Mother’s Day. Asocolflores is working closely with authorities to help mitigate challenges to bringing floral products to market. Quarantine restrictions could cause some labor challenges.

Ecuador: Difficult working conditions. Layoffs happening due to government quarantine restrictions. To meet the Mother’s Day demand, they will adjust logistics and labor as needed. Stressed need for retailers to try to project demand so airfreight can be secured.

Europe: Is slightly ahead of U.S. regarding impact of COVID-19. Early in crisis, on March 13, about 20 percent of Royal Auction supply had to be thrown away, which has never happened, and this historically high percentage increased to almost 50 percent for flowers and more than 30 percent for plants in the auction day that followed. Regulations have been put in place to limit supply - for cut flowers, for example, only 30% of the supply was allowed. Dutch growers impacted, with tulips particularly hard hit. Export at standstill as European borders are closed for nonessential items. U.K., Spain, Italy, France, Poland, Netherlands suffered huge floral losses, with some businesses filing for bankruptcy. Using social media to keep flowers top of mind. There is a shortage of floral workers in Europe.

Canada: Many floriculture and greenhouse workers have been laid off. Limited exports to U.S. Supplying to Canadian retailers only. Tried ad-hock DSD program, proved laborious and costly. Hearing cancelations of Easter and Mother’s Day orders. Pinching Mother’s Day crops. So far have reduced SKUs to best sellers and less risky items. Pharmacy and home building and supply stores are showing spikes in floral sales. Seeing increased demand for locally grown flowers.

CA Cut Flower Commission: They are in frequent communication with growers and their website is updated with list of open growers. Loss of cross-country transportation to Midwest and East Coast was a big hit. Expect a cross-country route to be available soon. Retail still supporting, which is positive and they appreciate all they are doing.

The above is a summary from our April 1 floral roundtable. PMA will offer weekly virtual events in the near term to provide up-to-date information and opportunities to connect during COVID-19 response and recovery. The next virtual roundtable focused on the floral sector is scheduled Wednesday, April 8. Please continue checking for the most current industry resources and information.

HR 6201 Families First Coronavirus Response Act: Information for Employers (March 27)

HR 6201 is a bill introduced by Rep Nita Lowey, D-NY, that responds to the COVID-19 outbreak.

The bill specifically makes provisions for paid sick leave, tax credits, unemployment benefits and other items.

This fact sheet includes summaries and use for the items related to employers.

Fresh Produce and Floral Industry Members React to COVID-19 Situation in PMA Virtual Town Hall

The floral industry has seen major disruption as a result of the COVID-19 pandemic. There have been retailer disruptions in receiving floral, limited labor and issues with merchandising.

PMA members are taking the situation day by day, keeping a positive outlook and staying connected with each other to find solutions. Some of the ideas that have been utilized include leveraging social media and piloting new, outside of the box opportunities such as shifting to 100% wholesale labor.

The U.S. government is finalizing a stimulus bill which will include provisions for domestic growers and SBA loans increasing employee limits to 500.

For PMA members only: Read the full recap and watch the general session video

March 26

March 25

There are currently no federal mandates or restrictions regarding production or transport of floral and potted plant products.

Individual states determine what falls under essential services. In California and Delaware, for example, nursery and floral farms qualify as essential and may continue operating. Check your respective state’s mandates regarding status for floriculture operations.

Also, supermarkets are deemed essential nationwide in the U.S., and goods, including floral, can continue to be transported to supermarkets. Cut floral and potted plant production and supply remain strong, including in Colombia, California and Ecuador, which is experiencing import challenges into Europe.

Some retailers have needed to scale back or cancel floral orders due to store-level logistics challenges or other extenuating circumstances outside their control. Others have been able to continue accepting floral products, however, in reduced amounts or targeted SKUs. Much depends on the unique and unpredictable circumstances of individual retailers and what’s required for them to be responsive to consumer needs.

Our retail partners are under tremendous pressure to be responsive to their staff, to the communities they serve and to their supply partners. They are rising to that challenge day after day, and they are doing an amazing job.

We will come out of this challenge for the floral industry. Stay in communication with your partners and with PMA. We are working with our representatives in Washington, and on other efforts, to support our floral members.

Updates on impacts to the mass-market floral industry will continue to be posted here as we have them.

Register now to attend our PMA Virtual Town Hall: Floral scheduled April 1.

March 23

Due to the unprecedented disruptions facing the mass-market floral industry because of COVID-19, PMA is postponing all currently scheduled in-person floral events and any virtual events not related to addressing immediate industry needs. This will allow the industry to focus on current challenges and the path forward. The following are postponed:

  • PMA Pantone Webinar scheduled March 26, 2020
  • Fresh Connections: Floral Miami scheduled May 20-21, 2020 (including Breeder Showcase & Floral Buyer Roundtables)
  • Fresh Connections: Floral Anaheim scheduled June 4, 2020 (including Floral Buyer Roundtables) 

We are not stopping all floral programming. Instead, we will focus on providing the support, resources, and advocacy that is most critically needed in our industry right now. This begins with the PMA Virtual Town Hall: Industry Responds to COVID-19 event scheduled March 25, which will feature a small-group discussion just for floral members. We will also host an hour-long PMA Virtual Town Hall: Floral meeting April 1 that is dedicated entirely to the floral industry. We encourage you to join us in these important meetings.

March 20

Across PMA’s floral community, we have been in constant contact with our members.  Based on their feedback and in service of our mission, we are taking the following actions immediately:

  • Creating a consumer-facing campaign to drive purchases of floral and will look to you to join us in getting this message out.
  • Hosting a members-only Virtual Town Hall scheduled for March 25 at 12:00 p.m. EST with a COVID-19 expert and breakout sessions focused on floral, global trade, grower-shippers, supply chain, foodservice, and retail.
  • Reaching out to supermarkets to gather their status for floral products and connecting them with wholesalers to start exploring options for direct store delivery.
  • Exploring advocating with governments in the United States, Colombia and Netherlands for possible financial relief for floral growers in those countries.
  • Exploring options to offer PMA's upcoming floral events in virtual format through livestreaming or other technology, depending on member needs, interest and availability to participate.

March 20: Small business economic injury disaster loans available

The US Small Business Administration will work directly with state Governors to provide targeted, low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19). The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. 
FIRST, States must submit request for Economic Injury Disaster Loan assistance. SBA’s Office of Disaster Assistance will coordinate with the state’s Governor.
Once a declaration is made for designated areas within a state, the information on the application process for Economic Injury Disaster Loan assistance will be made available to all affected communities as well as updated on website:
SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.

  • used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses. The interest rate for non-profits is 2.75%.
  • loans have long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay. For additional information, please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail

March 20: USDA allocates approximately $72.4 million to States for Specialty Crop Block Grant Program 

The Specialty Crop Block Grant Program (SCBGP) funds projects to support and enhance competitiveness of specialty crop food sector. Federal funds will be allocated to U.S. states, not individuals.

Interested parties should contact state contacts. State departments of agriculture should consult with specialty crop growers, processors, and/or distributors before developing SCBGP project applications to ensure maximum public input and benefit.  Note that ornamental hort commodities are considered specialty crops. State applications are due May 27.