Floral

Supermarket Floral Consumer Sentiment

United States

Floral products are on the shopping list, yet there is opportunity for supermarkets to capitalize on weddings and funerals by further promoting quality of products.

66%

of overall floral purchases are planned

Of those who made a floral purchase in the last year:

83%

purchased flowers

74%

purchased plants

29%

always have floral products on their shopping list

58%

motivated by in-store displays

Top locations for purchasing

Consumer Bunch

Supermarket

Seeds

Home improvement

Bunch of Roses

Supermarket

Bulbs

Garden supply

Bouquet

Supermarket

Outside plants

Home improvement

Arrangement

Florist

House plants

Home improvement

Top reasons for purchasing

  1. Caught my eye in the store
  2. Would look good in my house
  3. They would be cheerful

Drivers to increase purchases

In Person Online
  1. Discounts
  2. More options
  3. Products at check out
  4. Larger displays
  1. Discounts
  2. Sustainable features
  3. Better images
  4. More options

Special Occasion Market Share

  Wedding Funeral Special Gift Get Well Just Because Home Décor
Supermarket 13% 10% 26% 31% 42% 27%
Mass merchandiser 15% 13% 21% 24% 31% 34%
Online grocery 7% 7% 9% 9% 10% 7%
Online flower market 18% 29% 28% 27% 16% 14%

% of Consumers who believe the following channels are equal or better than florists:

  Supermarket Mass merchandiser Online grocery service Online flower market
Quality 41% 44% 46% 58%
Selection 46% 42% 41% 39%
Price 52% 51% 58% 56%
Shelf life 48% 50% 50% 48%

Recognizing the importance of consumer loyalty and product perception to the growth of the supermarket floral department the International Fresh Produce Association fielded research to 2,500 consumers in the U.S., U.K., Germany, China and Brazil to better understand attitudes and purchasing behaviors.

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